PRRSTT Digital Independent Station Logistics Policy
Welcome to PRRSTT Digital Independent Station! In order to give you a clear and convenient shopping experience, Dongguan Tongze New Materials Co., Ltd. has carefully formulated the following logistics policy. Before placing an order, please read carefully to understand the details of product delivery.
1. Shipping Policy
In PRRSTT Digital Independent Station, all products in the store enjoy free shipping. Whether you buy one or more items, you don’t have to pay any shipping fees, saving you shopping costs.
2. Logistics and delivery service provider
We cooperate with well-known local logistics and delivery companies in Australia, such as Toll, Australia Post, etc., with their extensive distribution network and high-quality services, to ensure that your products can be delivered safely and in time.
3. Delivery time
After you successfully pay for the order, we will process and ship it within 1-3 working days. In case of special circumstances such as promotional activities or out-of-stock products, the delivery time may be delayed. We will inform you of the latest delivery progress by email or SMS.
IV. Estimated Delivery Time
The time required for the goods to be delivered varies from region to region:
Major cities in Australia: Usually 3-5 working days.
Remote areas: Due to the distance and traffic conditions, it may take 5-10 working days.
V. Logistics Tracking
After placing an order, you can log in to the PRRSTT digital independent station and check the order logistics status on the "My Order" page. We will provide you with a logistics order number, and you can also track the progress of the goods in real time through the official website or customer service hotline of the cooperative logistics company.
VI. Goods Delivery and Acceptance
When the logistics delivery personnel deliver the goods, you or the recipient shall inspect them on the spot. If you find that the packaging of the goods is damaged, the goods are missing, or there are quality problems, please refuse to sign for them and contact our 24-hour customer service immediately (you can send an email to service@prrstt.com, or call 15738515593), and we will handle it for you in time.
If you or the consignee has signed for the goods, the goods are deemed to have been delivered and there is no abnormality in the appearance and quantity of the goods. If you find any quality problems with the goods later, you can still apply for after-sales processing according to our 30-day free return and exchange policy.
VII. Other instructions
If the logistics delivery is delayed due to force majeure factors such as natural disasters, statutory holidays, and logistics system failures, we will try our best to coordinate and resolve it and notify you in time.
If you have any questions or suggestions about the logistics policy, please contact us at any time through the following methods:
Email: service@prrstt.com
Tel: 15738515593
24-hour online customer service: visit the website and communicate with us through the online customer service window.
Company address: Room 178, No. 4 Daojiao Daohou Road, Daojiao Town, Dongguan City, Guangdong Province
I hope you will enjoy a satisfactory shopping experience at PRRSTT Digital Independent Station!
If you adjust the details and length of the policy, please inform me at any time.
